In the Room or Via Zoom?

Ruchi Kaushik, MD, MPH, FAAP, Assistant Professor of Pediatrics, Medical Director, Complex Care Clinic

Today it seems as though the news is coming at us from so many directions and changing by the hour. It can be hard to know what is and isn’t recommended by health care professionals. And although your regular family trips to the grocery store or Fiesta Texas are not advisable, The Children’s Hospital of San Antonio assures you that if you need to make an appointment for your child to see the pediatrician, you can feel absolutely safe doing so.

We are currently seeing patients in person and via telemedicine video visits. Depending upon the type of appointment you schedule, we can help you decide which is best.

Well Child Care Check-Ups (Physicals)

You should continue to bring your child in for well-child care checkups. When we see your child for their checkups we assess several growth and development outcomes:

  • Height, weight, and BMI, paying close attention to underweight and overweight
  • Developmental milestones, with referrals to therapies as needed
  • Immunizations
  • A complete physical exam

We are conducting well-child checkups in person. We screen all patients for COVID-19 symptoms by phone and again with a temperature check when they enter our buildings. Any patients with a positive screen are not seen in our pediatric primary care offices.

Sick Visits

At this time, we are doing our best to see most of our patients with illness, and particularly those with COVID-19 symptoms, either by telemedicine video visits or “curbside” (depending upon the clinic location). We will likely offer you a telemedicine video visit, if your child has any of the following symptoms:

  • Fever
  • Cold symptoms (runny nose, cough, sore throat)
  • Difficulty breathing
  • Nausea or vomiting
  • Diarrhea

Follow-up Visits

You may need a follow-up visit for your child for a chronic problem or for medication refills (e.g. ADHD, asthma). Some of these may require a reliable vital sign (weight, height, blood pressure) or laboratory testing. Call your pediatrician to ask whether an in-person visit is needed or if you may see them by telemedicine video visit.

The Children’s Hospital of San Antonio is devoted to keeping all of our children and families healthy and safe. We want to see your child and for you to feel safe when entering our clinics. For more information or to make an appointment, please visit to find your pediatrician.

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